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Hosted Outbound Dialler

Maximise OnDemand is a network based predictive dialler solution that enables you to increase productivity, improve contact rates and gain improved visibility of all your outbound calling campaigns. It also features CCMA compliant screening options to ensure compliance with relevant legislation.

Maximise OnDemand is quick to implement, simple to use, highly flexible and has no large set up fees.

Maximise OnDemand  offers Preview, Progressive and Predictive dialling options, enabling contact centres to dramatically increase their call rates and improve list penetration levels. Call recording, call blending and many other facilities are supported as optional extras.  

Benefits 

  • No hidden costs, all you pay is the monthly rental and call charges
  • No support contract or upgrade costs 
  • No capital costs, clear and transparent pricing 
  • Quick and easy to deploy, from order to go-live in 5 days 
  • Easy to integrate, screen pop data from existing databases 
  • Works with your existing PABX system 

Simple, Powerful and Flexible

  • Easy campaign management, little or no on-going administration 
  • Intelligent call recycling 
  • Powerful rescheduling facilities for agents and teams 
  • Real time performance statistics

Professional, Flexible Dialler Campaign Management

  • Quick and easy calling list creation
  • Multiple dialler modes, all supported on a pre campaign basis 
  • Calling list management across campaigns
  • CRM integration

Robotic Agent Option 

  • Virtual outbound contact centre 
  • Text to speech or pre-recorded delivery
  • Individual agent licencing means flexibility 
  • Statistics on call volumes, list quality and number attempts