Customer Interaction Management
The Customer Spaces Suite enables companies to deliver a truly exceptional customer experience.
The Spaces Suite enhances customer satisfaction through self-service, assisted service, and proactive service offerings. With CIM, it's simple. Customers choose the communication channel they prefer.
Browse our solutions and learn more about how turn site visitors in to customers, retain customer loyalty and improve the total customer experience with Customer Engagement software.
Customer Engagement Spaces products are available individually or as part of a fully integrated suite:
- Knowledgebase
- Chat Reactive
- Chat Proactive
- Social Media
- Click to Call
- Phone
- CoBrowse
- Community
- Answer